This is probably due to Todoist's low rate limit. If you have Todoist open in multiple places simultaneously (Sunsama panel, Todoist app or web page, etc), this almost always will overload the rate limit, and no more requests can be made and new tasks/updates won't show.
The solution is to close wherever your Todoist is open and wait a minute or two. Then, try opening the Todoist panel in Sunsama and refreshing. Usually the rate limit will reset and you'll be able to see your tasks again.
To prevent this occurring, limit the places where Todoist is open while using Sunsama.
When tasks originate from the calendar and are added to the task list, they will auto-complete when the end time passes. This happens for any task that comes from the calendar.
If you are using Todoist's popular Google calendar integration, you'll run into this issue when you do the following:
- Use Todoist to create an event on your Google calendar
- Import the calendar event as a task in Sunsama
That task will autocomplete in Sunsama. This workflow above is considered an anti-pattern in Sunsama, since Sunsama treats any event that originates from your calendar as a "meeting" rather than a "task". An alternative would be to not use Todoist (or it's Google calendar integration) to schedule your tasks to your calendar, and instead use Sunsama to schedule your tasks to your calendar directly:
So your workflow would look like:
- Import the Todoist task you want to work on as a task into Sunsama
- Drag that imported Todoist task to your calendar
You would no longer have to worry about autocomplete if you take that approach.
Filters that include the character
/ do not work through Todoist's API. Those will only work internally in Todoist. If you can remove the
/ character from your filter it should work.
We've reached out to Todoist's support team to get this resolved.
Updated about 1 month ago