Troubleshooting and FAQ

How can I create tasks from Slack?

There are two ways to create tasks from Slack:

  1. Mentioning the sunsama bot (make sure to invite the bot to the channel first):
  1. Using a Slack "Action" to turn a pre-existing message into a task.
Clicking the "..." menu on any message reveals the option to turn a Sunsama message into a taskClicking the "..." menu on any message reveals the option to turn a Sunsama message into a task

Clicking the "..." menu on any message reveals the option to turn a Sunsama message into a task

Connecting Private Slack Channels

If you want to post to a private Slack channel, you need to first grant Sunsama access to the private Slack channel. Here's how:

  1. Inside of Slack, invite the @sunsama bot to the private channel
  2. Go back to Sunsama, refresh the page or the app (CMD+R)
  3. When selecting a channel to post to, you should now see private Slack channels.