Once an Outlook email is imported into Sunsama, it becomes a Sunsama task, with the email thread and Outlook actions embedded inside the Sunsama task. You can tell which tasks in your Kanban are imported from Outlook via the Outlook icon on the card. Clicking on this icon will bring you to the email in Outlook.
The embedded details from Outlook will show the thread and conversation of emails.
Within these embedded details, you can browse and collapse or expand the emails in the thread.
You can also take several actions on the email in Outlook:
- Open in Outlook
- Mark as unread
By setting up Automations, you can update the email upon importing and/or completing it in Sunsama. This is explored on the next page.
Your associated Sunsama task acts like a worksheet for your Outlook email. Inside your Sunsama task, you can add notes, time tracking information, subtasks, and comments, all of which will not sync back to Outlook. Use your Sunsama task to track the minutia of the task itself.
Updated about 1 month ago